Herndon, VA
May 10, 1999

CheckAGAIN, a leading provider of electronic re-presentment solutions, today announced that Coach House Gifts has selected its check management solution to recover funds from NSF (non-sufficient funds) checks received from customers. CheckAGAIN helps organizations reduce loss prevention costs without sacrificing good customer relations by recovering bounced checks electronically.

"Maintaining superior customer service is a primary goal in the retail industry," says Doug Harris, Vice President of Coach House Gifts. "However, we must also deal with the necessity of collecting bad checks. CheckAGAIN's technology gives us that balance by recovering funds quickly and efficiently, without alienating our customers in the process."

CheckAGAIN's technology returns the full face value of the NSF check to the merchant upon successful re-presentment. Check principal and fees are presented directly to the consumer's account electronically, providing a much more efficient and cost-effective method of collection than threatening phone calls or letters. As a result, Coach House Gifts can increase its recovery rate of NSF checks, decrease its internal costs in loss prevention, and save the customer the hassle and embarrassment of making good on NSF checks in person.

"Coach House Gifts has established a successful reputation in their market by providing superior customer service," says Tim Robinson, CheckAGAIN's president and founder. "As the retail market becomes more competitive, much of their success depends on how they differentiate themselves with customer service; in this case, how they manage their NSF check recovery process.

"Since it's an easy-to-implement solution, Coach House Gifts has very quickly streamlined their process, kept the focus centered on the needs of their customers, and increased their NSF check recovery rate," Robinson continues. "It's a significant competitive advantage."

A free, online tour of CheckAGAIN's services is available at www.checkagain.com, or by calling 1-800-666-5222 for more information.

About Coach House Gifts

Coach House Gifts provides a wide variety of products including quality collectibles for the serious and casual collector. Launched in 1969, amidst dirt floors and construction crews, the first Coach House Gifts store opened in Cedar Falls, Iowa.

In the early 1970s, Coach House Gifts concentrated growth in the Midwest and Texas. The 1980s provided rapid growth in California and the Great Northwest. In 1981, when many retailer's growth was at a standstill, Coach House Gifts purchased 37 additional stores owned by The Broadway Stores, operating as Sunset House.

Today Coach House Gifts has 167 stores in 30 states, spanning from Pittsburgh to Los Angeles, Minneapolis to Houston.

About CheckAGAIN

Established in 1998, CheckAGAIN uses innovative technology to simplify and improve the recovery process on returned checks for merchants. The widely used system helps businesses nationwide increase their recovery on return checks, while lowering associated transaction fees. CheckAGAIN assists consumers by significantly reducing inconveniences normally associated with resolving misunderstandings due to returned checks. For additional information please visit www.checkagain.com or call 800/666-5222.