Herndon, VA
August 24, 1999
CheckAGAIN, a provider of electronic payment solutions, today celebrates its one-year anniversary. CheckAGAIN's high-tech solutions drastically lowers recovery costs on bounced checks while returning 100% of the principal to the client.
CheckAGAIN's inaugural year has been enormously successful, with nationwide companies such as Coach House Gifts adopting CheckAGAIN's products and services.
"Maintaining superior customer service is a primary goal in the retail industry," says Doug Harris, Vice President of Coach House Gifts. "However, we must also deal with the necessity of collecting bad checks. CheckAGAIN's technology gives us that balance by recovering funds quickly and efficiently, without alienating our customers in the process."
CheckAGAIN has also broken new ground by relieving bounced check problems for large account-based customers such as Cox Communications and the Treasury Department in Sedgwick County, Kansas.
Here's how it works. CheckAGAIN receives the customer's bad checks straight from the bank. From there, CheckAGAIN electronically re-presents each NSF check and a consumer fee straight to the bad check writer's bank account. There are no threatening phone calls or letters to the customer, and the customer receives 100% of the check principal from CheckAGAIN upon successful recovery. Because electronic re-presentment is a more efficient way of recovering funds, customers can increase their recovery rates on bad checks while decreasing their internal costs in loss prevention.
CheckAGAIN's new Centralized Returns service further improves returned check handling by catching checks early on in the processing cycle and cutting the merchant's time to know about check returns down to as little as 72 hours.
"Since it's an easy-to-implement solution, CheckAGAIN customers can very quickly streamline their processes, keep the focus centered on the needs of their customers, and increase their bounced check recovery rate," says Tim Robinson, president of CheckAGAIN. "It's a significant competitive advantage."
About CheckAGAIN
Established in 1998, CheckAGAIN uses innovative technology to simplify and improve the recovery process on returned checks for merchants. The widely used system helps businesses nationwide increase their recovery on return checks, while lowering associated transaction fees. CheckAGAIN assists consumers by significantly reducing inconveniences normally associated with resolving misunderstandings due to returned checks. For additional information please visit www.checkagain.com or call 800/666-5222.

